Order pick-up
Minimum of 1 week's notice is required for orders. Collection available on Fridays's (4pm-6pm) and Saturday's (9am-11am) only. Please submit an enquiry before placing order if you have a requirement outside of this and I will see what I can accomodate. I am able to offer local Orange delivery for a $15 fee under certain circumstances - please get in touch if you require delivery and I will see if I can accomodate.
You will receive an email once your order has been placed confirming pick-up date and time as well as further instructions for pick-up.
Balloon Care
Here is some information and tips to help you care for your balloons.
BALLOON FLOAT TIMES
The average float time is dependant on the environment, temperature and storage. Below is a guide only - we do not take any responsibility for float time variations.
28cm Balloon: 12-24 hours
40cm Balloon: 24-48 hours
60cm Balloon: 2-4 days
90cm Balloon: 3-5 days
Foil Balloons: 2 days to 2 weeks
HEAT, SUNLIGHT, & COLD
Helium expands in the heat and contracts in the cold. We recommend that you keep your balloons at a consistant room temperature.
Latex balloons are biodegradable so its normal that they oxidize (become cloudy) as they start to degrade. Heat, sun and humidity can accelerate this process.
Helium balloons can pop if they are exposed to heat & sun. Foil balloons can shrink if left in the cold or near air-conditioning. The good news is that they will puff back up once in a warm room
TRANSPORTING BALLOONS
If you are picking up a large balloon order, we will supply you with a bag so that your balloons don't fly around. We suggest taking the balloons out of the bag once you arrive home or to your venue. Leaving helium balloons in the bag may reduce the float time.
We suggest that you come with an empty car, the bigger the car the better. Do not put your balloons into a hot car, have your air-conditioning on.
USING BALLOONS OUTSIDE
Balloons are not designed for outdoor use. Having said that, they can be successfully used outdoors with a few things in mind. Heat and sunlight can cause balloons to pop. Balloons & wind do not mix. Make sure that all balloons are weighed and secured to prevent them from blowing away.